• Data Backup

  • Overview: This service is used to protect critical district data from inadvertently being lost, whether by human error, equipment failure, or malware.

     

    Benefits and features: Critical district data is protected from being lost by ensuring timely backup copies are made. Off-site copies are made of backup data deemed invaluable to district.

     

    Who is eligible to use the service: District Departments and Campuses

     

    How to request access to the service: Submit a Service Request via Support Portal

     

    Related services: Server Hosting, File Shares

     

    Escalation contacts: Customer Service Center

     

    Escalation procedure: Please reference Service Request/Incident number during escalation.